DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Consumer Perceptions of the Digital Experience

Proprietary Study Commissioned by 89 Degrees through Lightspeed/Kantar Marketers today face the unique challenge of optimizing an online...

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

The Great Reset

Some of you might remember that last year, in partnership with the Purpose Disruptors, Iris launched a project called 'Create and Strike...

Loyalty Management

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Partnerships: The secret weapon to building customer loyalty?

Building customer loyalty is an objective most businesses are striving to achieve. I constantly get asked questions from brands about how they can...

Multimedia

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Customer Experience & Loyalty During Uncertain Times | Loyalty360's Throwback Thursday

We asked leaders in brand loyalty and customer experience, “How do you believe this crisis and uncertainty will impact overall customer...

Analyst Reports

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Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Iris

Iris is a global CX strategy and innovation partner that combines strategy, creativity, and technology to create long-lasting customer connections....

Iris Concise

Boston is known for its rich cultural history—it is the birthplace of revolutionary thinking… the city of Firsts. Iris Concise embraces this spirit of innovation to use data driven intelligence to challenge the status quo and move our clients' business forward.We are loyalty experts—and not just when showing our...

Our Members

Phil Hussey ,
CEO, North America

Jeffrey Caplan ,
Vice President, Marketing Services

Rupa Rajopadhye ,
Vice President, Marketing Services

Rob Bousaleh ,
Vice President of Loyalty Solutions

Contact

Bill Finaldi
Senior Director of Business Development and Strategic Partnerships
781-494-5601
[email protected]