DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

CMO Role Becomes More Diverse as Average Tenure Drops: Part 2 | Loyalty360 Member Perspective

According to a Spencer Stuart study, the annual tenure for a Chief Marketing Officer fell again in 2019 – down to an average of 41 months...

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Impacts of Economic Shutdown on Enterprise Analytics

The COVID-19 crisis presents a unique and extraordinary challenge for businesses: notonly has there been a major (but temporary) disruption to...

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

How the Public Sector is Reinventing Its Approach in a Time of Crisis

As COVID-19 continues its path of destruction and disruption across the United States, how can agencies best serve constituents in their time of...

Loyalty Management

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Sustaining Customer Advocacy in the Face of Crisis

We’re living in a time of great disruption for brands and customers, with our day-to-day lives and routines, relationships and financial well...

Making the Case for Loyalty

Multimedia

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Loyalty360's Throwback Thursday | Thought Leaders in Customer Loyalty – Episode 5

Loyalty360’s Throwback Thursday video series brings together several of the best responses from Loyalty360 member thought leaders on recent...

Analyst Reports

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Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | ICF Next

As a marketing services, customer experience, and loyalty partner, ICF Next supports clients on their journeys in building successful loyalty...

ICF Next

Formerly known as Olson 1to1, ICF Next offers award-winning loyalty + CRM strategy, customer journey mapping and lifecycle management, personalized creative, analytics, reporting and modeling, cross-channel marketing, technology and program implementation and management.  The youngest firm named a Leader in the Forrester Wave™ list...

Our Members

Andrew Kelly ,
VP, Partner, Sales & Marketing

Contact

Guy Cierzan
EVP, Managing Director
612.455.7400
[email protected]

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