DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Video Becoming a “Megatrend” For All Communication

Personalization is a lofty goal of most every loyalty marketer, no matter the industry. Video is an emerging trend among loyalty marketers as well....

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

A Beginners Guide to Making an Interactive Video

Interactive Video is the key to ensuring your videos are as engaging as the rest of the web. It creates a navigable weblike experience inside your...

Loyalty Management

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Putting Video to Work Across the Customer Lifecycle

Most businesses recognize the compelling role that content can play in delivering a satisfying customer experience, especially as more and more of...

Past Issues

Multimedia

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

[Podcast] HapYak - Building Customer Loyalty with Personalized Video

As marketing technology continues to grow more advanced across the customer loyalty industry, personalized content has gone from a differentiator...

Press Releases

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Loyalty360 In-Depth Exclusives are 1-on-1 interviews with industry leaders in the customer loyalty space. Each interview is unique to Loyalty360, and contains brand insights that can’t be found anywhere else.

Leveraging Personalized Video to Engage Customers, with HapYak

As marketing technology continues to grow more advanced across the customer loyalty industry, personalized content has gone from a differentiator...

Analyst Reports

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Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | HapYak

As the association for customer loyalty, Loyalty360 publishes a variety of analyst briefs on different technologies and services in market...

Featured Technology

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The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology | HapYak

HapYak provides an SaaS platform for creating personalized interactive videos. The platform features tools that users can employ to enhance videos...

Webinars

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Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.

Building Customer Loyalty with Personalized Video

Webinar to take place at 1pm ET on Tuesday, March 6, 2018 Today’s marketer knows that content personalization is key for an effective and...

HapYak

HapYak Interactive Video lets you easily add interactions to all your videos and provides analytics that measure engagement, lead intelligence and conversion. Now digital marketers can increase the impact of video and measure the strongest signals from their audience interactions.   Quickly and easily add Calls-to-Action, Forms, Polls...

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