Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Putting Customers in the Driver's Seat: Customer Loyalty Trends for 2023 with Ravi Srinivasan, Group FiO

Trends in Loyalty with Group FiO Group FiO provides businesses with the tools they need to strengthen customer relationships and drive brand...

Research & Reports


Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

6 Best Practices to Boost Customer Loyalty

Earning and maintaining customer loyalty is always a challenge, even more so in this age of rising consumer expectations. Continually evolving...

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

How to Revamp Your Customer Loyalty Program

Whether you’re a business owner or a consumer, you’re likely well-aware of modern-day customer loyalty programs, and probably already...

Featured Technology


The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology & Services | Group FiO

Company Type: Loyalty Technology with Supporting Services  Core Offering(s): Loyalty Management Platform, Customer Data Management, Turnkey...

Group FiO

Today’s eCommerce customers expect personalized experiences and greater control over their data. No matter where they reach out, brands must be able to provide personalized engagement across every channel. Group FiO’s innovative, could-based solutions were made to help brands exceed those expectations. FiO is a leading provider of...


Steve Palladino