Research & Reports


Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Seniors & Millenials: Uncovering the Likenesses & Disparities in Today's Digital Age

Generali Global Assistance (GGA) partnered with Identity Theft Resource Center (ITRC) and polled seniors (ages 55+) and millennials (ages 21-37) to...

Generali Global Assistance

Generali Global Assistance (GGA) has been a leading provider of identity and cyber protection solutions, travel emergency and support services, beneficiary, and other assistance services for more than 35 years. Offering a full suite of care services, GGA has become the trusted partner to some of the top insurers and financial institutions in the...

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Brittani Johnson ,
Marketing Manager


Brittani Johnson
Marketing Manager
[email protected]