DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

3 Loyalty and CX Trends to Follow in 2021

While 2020 may have left many brand marketers scratching their heads and seeing stars, the year that was offered all of us an opportunity to...

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Your 2021 Offer Campaign Plan (With Checklist)

New offers take a lot of time and resourcesBut offer campaigns are an important tool in your toolbox. And often, this tool is broken. With...

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Customer Retention Measurement: 10 Key Metrics to Track

In 2021, brands are prioritizing customer retention. And in order to know how well your business is doing at maintaining customers, you must...

Multimedia

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Roadmapping & Increasing Customer Loyalty | Loyalty360's Throwback Thursday

We asked leaders in brand loyalty and customer experience two questions: 1. "What is coming up on your roadmap, and how are you developing...

Webinars

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Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.

The 3 Steps to Future-Proof Your Customer Loyalty Strategy

    How does your loyalty program continue to stay relevant and valuable to consumers as they evolve buying behaviors in this...

Formation

Formation.ai is an enterprise software company that enables the world’s largest brands to encourage customer behaviors that increase lifetime value. Using advanced machine learning, we determine what motivates each customer and provide hyper-personalized offers, incentives, and pricing that drive unprecedented ROI. Founded in 2015 and...

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