Epsilon

DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Engaging a Multi-Generational Customer Base: Strategies for Effective Loyalty Programs

Each generation of consumers have distinct preferences, expectations, and technological comfort levels in their buying journey. This makes the task...

Epsilon
December 19 2024

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

From 1:1 To 1:You - 5 Key Components to Personalizing the Loyalty Experience

Personalization is marketing’s holy grail. Customers expect nothing less than personal, purposeful brand experiences with every interaction...

Epsilon
August 05 2019

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Generative AI vs. Predictive AI: How Marketers Can Leverage the ‘Art and Science’ Power of Each

In recent years, large language models (LLMs) have surged in capability and accessibility, leading to a renaissance in artificial intelligence...

Epsilon
January 14 2025

Loyalty Management

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Introducing Contactless Loyalty: 4 Tips to Build Customer Connections in an Increasingly Contactless World

2020 jolted us into reevaluating in-person interactions—from shopping to socializing to completely restructuring the workplace. Creating...

Epsilon
September 30 2020

Past Issues

Multimedia

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Customer Experience & Loyalty During Uncertain Times | Loyalty360's Throwback Thursday

We asked leaders in brand loyalty and customer experience, “How do you believe this crisis and uncertainty will impact overall customer...

Epsilon
September 10 2020

Analyst Reports

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Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Epsilon

As the association for customer loyalty, Loyalty360 publishes a variety of analyst briefs on different technologies and services in market...

Epsilon
July 11 2018

Featured Technology

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The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology & Services | Epsilon

Supplier Type: Customer Loyalty Platform, Customer Engagement and Experience Platform, Customer Loyalty Strategy and DesignTarget industries...

Epsilon
November 21 2024

Webinars

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Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.