Research & Reports

VIEW ALL

Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Beyond traditional loyalty programmes: How multidimensional loyalty works

77% of loyalty programmes fail within the fi rst two years,2 and only 41% of consumers say that programmes make them feel more loyal to a brand.3...

Article & Blogs

VIEW ALL

Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Beyond a Program

Loyalty has provided marketers with a method to achieve an opt-in, permission-based marketing platform and actively collect data about consumers...

Why isn't loyalty trendy?
cxLoyalty

cxLoyalty is a leading loyalty and customer engagement solutions company servicing 70 million consumers with approximately 3000 client & marketing partner relationships and over 40 years of experience. We design, administer and fulfill loyalty and customer engagement programs that strengthen and expand the value of relationships for brands...

Our Members

Chris Dickinson ,
Creative

Contact

Natasha Longo
Marketing
1-800-622-4863

ad