DAILY NEWS

VIEW ALL

Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Customer Feedback Fuels Loyalty Program Success: Expert Advice for Brands

Brands building the best relationships with their customers and loyalty program members are those that proactively seek to learn how customers and...

Research & Reports

VIEW ALL

Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

2024 Customer Loyalty Trends and Perspectives: Loyalty360 Research & Reports   

The customer loyalty landscape is undergoing a profound transformation, marked by unprecedented opportunity but also uncertainty — brought on...

Loyalty Today

VIEW ALL

Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

6 Common Retail & e-Commerce Loyalty Mistakes

In retail and e-commerce, customer loyalty is more critical than ever. With an array of choices at their fingertips, customer loyalty can...

CPG Customer Loyalty: Strategies & Best Practices
Top 10 Customer Loyalty Trends for 2024

Analyst Reports

VIEW ALL

Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Capillary Technologies

As the association for customer loyalty, Loyalty360 publishes a variety of analyst briefs on different technologies and services in market...

Capillary Technologies

Capillary Technologies is a leading omnichannel loyalty management and customer engagement platform used by 400+ enterprises comprising leading apparel & fashion retailers, F&B and QSR chains, supermarkets & hypermarkets, fuel retailers and merchants across 30+ countries in India, Middle East, SEA, China and...

Our Members

Jim Sturm

Contact