Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

The Goal of Personalization Getting Tougher for Brands

Coming out of the 2021 Loyalty Expo, personalization was one of the top trends mentioned during presentations, the Loyalty360 Awards, and brand...

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

5 Must Incorporate Marketing Strategies For Lunar New Year Campaign

Roaring high this 2022 is definitely the festive spirit of people celebrating the Lunar New Year (aka the Chinese New Year) across the world...

Top 5 Trends That Are Revolutionizing CPG Industry
10 Loyalty Program Myths That Marketers Must Bust Right Now

Analyst Reports


Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Capillary Technologies

As the association for customer loyalty, Loyalty360 publishes a variety of analyst briefs on different technologies and services in market...

Capillary Technologies

Capillary Technologies is a leading omnichannel loyalty management and customer engagement platform used by 400+ enterprises comprising leading apparel & fashion retailers, F&B and QSR chains, supermarkets & hypermarkets, fuel retailers and merchants across 30+ countries in India, Middle East, SEA, China and...

Our Members

Jim Sturm