Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

How to Leverage Your Data, Part 3: Actioning on Consumer Data to Drive Incrementality

Julie Bustos, SVP, Marketing Innovation, The Lacek Group Incrementality is driven by a layered approach to marketing, fueled by increased amounts...

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

How To Leverage Shifting UAE Consumer Trends Through Behavioral Loyalty Programs

The sweeping and large-scale impact of pandemic has caused consumers to reduce their outlets for spending. While some of this scaling back is...

Analyst Reports


Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Capillary Technologies

As the association for customer loyalty, Loyalty360 publishes a variety of analyst briefs on different technologies and services in market...

Capillary Technologies

Capillary Technologies is a leading omnichannel loyalty management and customer engagement platform used by 400+ enterprises comprising leading apparel & fashion retailers, F&B and QSR chains, supermarkets & hypermarkets, fuel retailers and merchants across 30+ countries in India, Middle East, SEA, China and...

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Jim Sturm

Jim Sturm

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Senior Manager, Marketing & Public Relations


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Director & Business Head - Americas
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