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Aspect’s fully-integrated solution unifies the three most important facets of modern customer engagement strategy: customer interaction management, workforce optimization, and back-office. Through a full suite of cloud, hosted and hybrid deployment options, Aspect helps the world’s most demanding contact centers and back offices seamlessly align their people, processes and touch points to deliver remarkable customer experiences.

Locations

Main Location
Corporate Headquarters East
300 Apollo Drive
Chelmsford, MA 01824
http://www.aspect.com

Industry

Technology, Telecommunications

Size

1,000 - 4,499 Employees

Industries Served

C-Store / Grocery, Consumer Packaged Goods, Education, Financial Services / Banking, Fuel / Utilities, Government, Healthcare, Insurance, Manufacturing, Media, Non-profit, Other, Pharmaceuticals, Professional Services, Restaurants / QSR, Retail, Sports / Entertainment, Technology, Telecommunications, Transportation / Automotive, Travel / Hospitality

Member provided content

The Building Blocks of a Mobile-Friendly Omni-Channel Customer Experience
  • May 27 2015
Aspect Customer Experience Platform (CXP)
  • May 27 2015
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Aspect Software, Inc.

Aspect’s fully-integrated solution unifies the three most important facets of modern customer engagement strategy: customer interaction management, workforce optimization, and back-office. Through a full suite of cloud, hosted and hybrid deployment options, Aspect helps the world’s most demanding contact centers and back offices...

Contact

1-888-412-7728
info@aspect.com