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DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

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White Castle Offers Free Sliders and Discounts in Festive Holiday Promotion In celebration of the holiday season, White Castle is spreading cheer...

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Loyalty360 Reads: November 2: Loblaw Eliminates Plastic Bags, Amtrak’s New Rewards Mastercards, and More
Loyalty360 Reads: September 6: Hilton Honors Fan Experiences, Amtrak Enhances Share Fare, and More

In-Depth Exclusives

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Loyalty360 In-Depth Exclusives are 1-on-1 interviews with industry leaders in the customer loyalty space. Each interview is unique to Loyalty360, and contains brand insights that can’t be found anywhere else.

Amtrak: Enhancing the Customer Experience with a Proactive Service Recovery Initiative

From the inception of railroads in the U.S., commercial freight railroads operated private passenger service. However, by the 1960s, travel by air...

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Amtrak

Amtrak was created by Congress in 1970 to take over the majority of the intercity passenger rail services previously operated by private railroad companies in the United States. National operations began on May 1, 1971. As defined by the U.S. Congress through the Passenger Rail Investment and Improvement Act of 2008 (PRIIA), Amtrak’s...

Our Members

Adam Levin-Epstein ,
Director, Amtrak Guest Rewards

Ross Nizlek ,
Director, Loyalty Marketing

Vicky Radke ,
Senior Director, Amtrak Guest Rewards

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