Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

89 Degrees Offers Insight for Optimal Customer Experience

Recently, Loyalty360 spoke with Phil Hussey, Managing Partner and President at 89 Degrees, which offers strategic services designed to help brands...

Research & Reports


Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Consumer Perceptions of the Digital Experience

Proprietary Study Commissioned by 89 Degrees through Lightspeed/Kantar Marketers today face the unique challenge of optimizing an online...

Article & Blogs


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Want to Increase Engagement? Mix Business with Pleasure

Today our carefully crafted sentences, our relevant offers, our perfect hero images often at best get a quick once over before being dispatched by...

Analyst Reports


Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | 89 Degrees

89 Degrees provides full-service, data-driven marketing solutions and integrates end-to-end technologies. It specializes in developing and managing...

89 Degrees

Inspired by trailblazers who would orient to 89°, the declination of the North Star, 89 Degrees adopted the name to reflect our ability to put data to work, helping our clients master new levels of customer engagement. We have decades of experience optimizing loyalty programs and generating desired outcomes. Our integrated teams of...

Our Members

Jeffrey Caplan ,

Nancy Pelletier ,
VP of Operations

Phil Hussey ,
President & Co-Founder

Rob Bousaleh ,
VP of Loyalty & CJM Solutions

Rupa Rajopadhye ,


Bill Finaldi
Head of Business Development and Strategic Partnerships
[email protected]