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Bruster’s Partners with Paytronix for Loyalty App

  • May 14 2018
  • Resource: DailyNews

Last week, Paytronix Systems, Inc., an innovator in mobile loyalty and online ordering applications, mobile payment, and digital communication tools, and Bruster’s Real Ice Cream, announced the launch of Bruster’s new Sweet Rewards...Read More

Dixie Cups Uses AR to Clean Up Children’s Teeth

  • May 11 2018
  • Resource: DailyNews

This week, Dixie, a Georgia-Pacific brand, unveiled a new line of cup designs with interactive games that incorporate mobile technology to make brushing fun and exciting for children.   Children typically are difficult when it comes to...Read More

PagerDuty Helps Businesses Save Face with Customers

  • May 11 2018
  • Resource: DailyNews

This week, PagerDuty, a global leader in digital operations management, announced integration of its real-time operations management platform with Microsoft Azure and Visual Studio Team Services, Azure's integrated suite of DevOps services...Read More

Otis Launches Signature Service for Seamless Customer Integration

  • May 10 2018
  • Resource: DailyNews

Otis, the world's leading manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways, launched "Signature Service” last week. The enhanced version of the Otis service combines new...Read More

Drinkable Meals Get a Major Bump with Ample Meals Investment

  • May 09 2018
  • Resource: DailyNews

Ample Foods, a San Francisco-based nutrition startup that enables people to have a complete, satisfying and healthy meal in under two minutes, announced an additional $2 million in seed funding, led by San Francisco-based Slow Ventures.  ...Read More

Mom365’s Keepsake Box Personalized for Mothers

  • May 09 2018
  • Resource: DailyNews

On Monday, Mom365, the newborn photography company that provides newborn portrait sessions to more than 750,000 new moms and babies a year, announced the release of their Baby’s Keepsake Box.   The box is a personalized, glossy...Read More

Shampoo Wars: Bottles to Dispensers

  • May 08 2018
  • Resource: DailyNews

For years, one of the sure things about any hotel has been the abundance of leftover shampoo and conditioner you will have when leaving. The small plastic bottles, which have been provided to travelers throughout the U.S. in various hotels for...Read More

United Community Bank in Top 10 of Satisfaction for Fifth Consecutive Year

  • May 08 2018
  • Resource: DailyNews

Customer satisfaction is paramount in today’s markets, which are dominated by choice.   The employees at United Community Bank, for the fifth consecutive year, have the highest customer satisfaction in the southeast, according to JD...Read More

BJ’s Implements “Swipe Right” Experience

  • May 04 2018
  • Resource: DailyNews

Popular dating apps are not the only mobile add ons that are encouraging users to “swipe right” these days. On Thursday, BJ's Wholesale Club today announced that members can swipe right and build a wish list of products on the new...Read More

CarPrint’s Eco-Driving App is Engaging and Green

  • May 03 2018
  • Resource: DailyNews

The summer is the busiest time of year for drivers. With so many cars on the road, there is typically a higher than normal carbon footprint left behind. This summer, CarPrint is aiming to reduce this common occurrence through its app, which...Read More

Autani Partners with SnapWalk for Increased Navigation

  • May 03 2018
  • Resource: DailyNews

Autani, LLC, a proven leader in building controls and IoT, announced it is partnering with SnapWalk to deliver integrated wayfinding services via Bluetooth wireless technology in Autani's Energy Manager. SnapWalk's wayfinding application...Read More

Naturally Slim Simplifies in the Name of CX

  • May 02 2018
  • Resource: DailyNews

Earlier this week, Naturally Slim, the technology-based counseling program centered on the latest scientific understanding of nutrition and obesity, announced its new program with revamped features.    Brett White, Director of...Read More

98point6 Uses CX to Write New Rx for Primary Care

  • May 02 2018
  • Resource: DailyNews

Today, 98point6, the brand on a mission to “save primary care,” announced the launch of its on-demand primary care service to deliver personalized consultation, diagnosis and treatment to patients across the country. Making primary...Read More

VRX Simulators and NAGRA Partner for Unique CX

  • April 30 2018
  • Resource: DailyNews

VRX Simulators creator of the world's most advanced racing and flight simulators and NAGRA, a Kudelski Group company and the leading provider of digital content distribution and content protection, announced a partnership last week to further...Read More

Have a Problem? Say It to Their Face with VideoCX

  • April 25 2018
  • Resource: DailyNews

This week, technology has taken another step in helping bridge the gap between consumer and brand.   On Tuesday, Voxpopme, the video insight specialist group based out of Salt Lake City known for working with brands like Microsoft...Read More

Fandango’s Rewards Program Is This Summer’s Biggest Hit

  • April 20 2018
  • Resource: DailyNews

With frequency and engagement being the two biggest obstacles for brands in the movie industry, Fandango released its new rewards program this week to tackle both ahead of this summer’s movie releases. The Fandango VIP+ rewards program is...Read More

SweeTARTS Just Got Sweeter with HelloWorld

  • April 19 2018
  • Resource: DailyNews

This week, to celebrate the launch of its new SweeTARTS gummies, Nestlé is inviting consumers to show off their passions for a chance to win $10,000 or over a hundred sweepstakes prizes, including $75 gift codes from Best Buy, Amazon, and Visa...Read More

Lenati and ProKarma Merge

  • April 17 2018
  • Resource: DailyNews

ProKarma, a global IT solutions company, today announced a definitive merger agreement with Lenati, the Seattle-based customer experience strategy consultancy. Managing partner, Kris Klein, sat down with Loyalty360 to discuss the merger.  ...Read More

Insights From YA|Engage, Why Brands Must be Fast and Flexible to Meet Ever-Changing Consumer Demands

  • April 16 2018
  • Resource: DailyNews

Consumer loyalty seems to be evolving with the passing of each hour these days. Expectations are high and loyalty is low, which presents a unique issue of adaptation that is needed. Mark Allen, SVP of Marketing a YA | Engage, sat down with...Read More

Zaius Secures $30 Million Investment to Continue Its Growth

  • April 16 2018
  • Resource: DailyNews

Last week, Zaius, the B2C CRM that delivers real-time, cross-channel marketing automation and attribution, announced a $30 million Series B investment, led by Insight Venture Partners.   Zaius’ uniqueness stems from bridging the...Read More

CX: Give it to Get it

  • April 13 2018
  • Resource: DailyNews

The conversation at the forefront of marketing discussions continues to revolve around the shifts in loyalty with Millennials and Generation Z. With technology eliminating the term “patience,” and the power of choice at an all-time...Read More

Choice Hotels Puts Guests in Driver’s Seat with Spring Rewards Program

  • April 13 2018
  • Resource: DailyNews

Choice Hotels International launched a new effort for its Choice Privileges rewards members this spring, offering them what equates to a 2-for-1 free room package—two separate stays before May 25 earns enough points to earn a free night at a...Read More

Sandwiches to the S&P 500 with the Bumped App

  • April 12 2018
  • Resource: DailyNews

Loyalty has been rewarded in some innovative ways. Cash, discounts, gifts. Cryptocurrency is an example from the 21st Century. Now start-up company Bumped has created a new method: Stock. By registering credit and debit card numbers with the app...Read More

JD Power Satisfaction Survey Finds Growing Loyalty Trend

  • April 12 2018
  • Resource: DailyNews

Millennials continue to change how businesses think in terms of customer loyalty. Last week, J.D. Power, the global market research giant, released its findings from the 2018 U.S. Full Service Investor Satisfaction Study, which were not surprising...Read More

Volkswagen Creates New Division to Increase Customer Experience in Digital World

  • April 11 2018
  • Resource: DailyNews

Technology continues to inspire new “first for everything” creations within the automotive industry, and on Monday, April 9, Volkswagen joined that realm by releasing plans for its new Holistic User Experience (HUX) Division, which is...Read More

Regions Bank in Top 10 of CX for Fifth Consecutive Year

  • April 09 2018
  • Resource: DailyNews

Customer experience continues to be a key component of today’s increasingly competitive market, and employees at Regions Bank seem to have unlocked the vault of success. For the fifth consecutive year, the Birmingham, Ala.-based bank has...Read More

Axwave Increases CX with Fanduel and NBA Partnership

  • April 05 2018
  • Resource: DailyNews

The days of stationary, lag-filled sports viewing are nearly extinct. Multi-feed, multi-device synchronization has increased in popularity throughout the last few years, as customers are demanding new experiences with the improvements in...Read More

Restaurants to Watch: Fishbowl Releases 2018 Emerging Brands Report

  • April 04 2018
  • Resource: DailyNews

Fishbowl, a data, marketing, and analytics solution provider that serves the restaurant industry, released its fifth annual “Emerging Brands Report” last week. The report identified the 30 upcoming brands for 2018 “that exhibit a...Read More

Easter Spending and the Great Peep Debate of 2018

  • March 29 2018
  • Resource: DailyNews

With Easter this weekend, we may have finally found an answer to the age-old question that continues to divide families across the nation: Peeps or No Peeps?   According to a TopCashBack.com survey, the answer is, a resounding “No...Read More

New Mindtree Platform Helps Marketers Elevate Their Customer Experience

  • March 28 2018
  • Resource: DailyNews

Customer experience is on the minds of every loyalty marketer today. Making that experience stand out plays a major role in achieving a point of differentiation. Officials at Mindtree, a global technology services and digital transformation...Read More