By Jeanne Roué Taylor
Today, I found out that a major electronics retailer no longer considers me a high-value customer. As I left the register, they reminded me that I had 15 days to return my items, a significantly shorter period than the last time I shopped. Surprised, I asked what had changed, and the clerk said, “Let me see…ah, you’re no longer a high-value customer.”
There it was, just like that.
Never mind that I have spent thousands of....