As retailers reopen during the back half of 2020, they face the unique challenge of ensuring customers feel comfortable with the return to in-person shopping. Businesses across the board have been forced to reimagine the entire in-store experience to meet social distancing and hygiene standards.
And, while some people are still getting in and out of stores as quickly as possible, there are shoppers who long to linger and feel a relationship with the stores where they shop. For these....