State of Loyalty & Benchmarks – 2022 Regional Customer Loyalty Reports

The years following the pandemic have brought digital transformation to an unprecedented level, prompting businesses all around the world to rethink how they are interacting with their customers. And due to the rekindled interest in innovative customer engagement solutions, loyalty programs are experiencing a renaissance. But even though companies are investing in customer loyalty all across the globe, each region has its own focus, meaning that areas such as Europe, North America and Asia....

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