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By Kaan Turnali, Global Senior Director, Business Intelligence, SAP So far in the series, I have charted a course for creating value in the sports and entertainment industry through analytics. I have advocated a holistic approach to paint the full picture that goes beyond the basic game-day stats, and I have underscored the important role that fan engagement plays in shaping the fan experience. And finally, in my last post, I touched on the design thinking methodology as a framework to....

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