When it comes to sports and analytics, I see two main slices of the pie: the game where it all happens and the operation that supports the organization. There is a lot written about the former; however, the latter may be overlooked because of its distance from where the action takes place. Sure, winning the championship may make up for all other business decisions, but as I wrote in my post Fan Experience Matters, at the end of a long season, only one team gets to go home with the trophy....

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