May 8 Loyalty Links Likes

Here are a few loyalty links that caught my eye this week. 1. How Enterprise Leaders Like Bill Marriott Create Customer Loyalty — Forbes Loyalty building strategies from Marriott International, UPS and Coldwell Banker. 2. 10 Critical Actions for Enhancing Customer Loyalty: The Case of Travel Companies — MarketingProfs The author claims that customer loyalty has all but vanished in the travel industry and he offers tips to recovering it. 3. Infographic....

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