Marketing analytics links customer experience with competitiveness

The digital world we live in gives marketers the opportunity to capture, record, measure, analyze and report just about anything nowadays - and we do it! Clicks, conversions, likes, attrition, business drivers, value destroyers - you name it and it's all fair game. Therein lies the rub - it's all fair game, and that's what's putting the "big" in big data every day. What to do - and how to stay competitive? It’s not enough to just know....

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