Lessons from Sleep Number: Don’t Snooze on your Brand Advocates

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Brand advocates are the the cheerleaders that help your brand engage and build relationships with future prospects, leads and customers. These loyal patrons are invaluable for a brand, and Sleep Number knows exactly how to tap into this powerful customer base. Before launching the new “InnerCircle”, online loyalty program, SleepNumber was creating champions out of clients by incentivizing customers with refer-a-friend initiatives and building leads from those referrals. The....

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