The recession caused by the great lockdown is creeping into consumers' habits, and you might see its effects on your business everywhere. A sudden drop in purchases. Abysmal order numbers. Or your customers stopped using your service during the quarantine, and they just don’t seem to pick up.
And you might start wondering: They purchased from us, which means they were happy with our services once. So, why did they stop buying? And why would they stop using the service....