How the Public Sector is Reinventing Its Approach in a Time of Crisis

As COVID-19 continues its path of destruction and disruption across the United States, how can agencies best serve constituents in their time of need? The COVID-19 pandemic has tested and amplified the public sector’s preparedness for a public health crisis. Public sector agencies whose services directly support COVID-19 response have been tasked with amplifying the government’s pandemic response messaging while coordinating closely with other agencies to present a unified....

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