The moment you implement a process that reduces mistakes, or improves how you respond to mistakes is the moment your QA process is born. If you’re lucky this started long before you hired testers or QA engineers, but almost certainly you started to think more seriously about it when your team or product grew to a certain size. Thankfully its been a priority here since early on.
It’s been an iterative and sometimes transformative process as we’ve grown to serve hundreds of....