What do the best CEOs do to connect themselves and their companies to their customers? The habits of customer-centric CEOs like Amazon’s Jeff Bezos and Apple’s Tim Cook aren’t as hard to pick up as some executives might expect. Here are three things leaders can start emulating today to become more customer-centric and gain the insight into business opportunities and pain points that come with that focus. Relentlessly Immerse Yourself in the Voice of the Customer....

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