During your hotel guests’ stay, you want to make them feel at home. After all, they chose to spend money at your property instead of staying in the comfort of their own home. Every interaction you have with a guest during their stay is a reflection on your brand. It’s how they will remember you. It’s also how their colleagues, friends and family will think of you after they’ve shared their stories with them.
A hotel brand is one that never sleeps. With the power of....