Lenati’s Clay Walton-House recently published the second article in a year-long series with Loyalty360 focused on an integrated approach to loyalty strategies. His article, “Integrated Loyalty: The New Paradigms of Ease, Simplicity, Speed,” highlights the shifts that have occurred in consumer expectations leading to these new paradigms, as well as examples of companies who best meet these new expectations. Clay identifies three key factors impacting the....

Recent Content

Membership and Pricing

Videos and podcasts

Membership and Pricing