E-Commerce, Loyalty, Labor and Consolidation Loom Large in ’19

Online shopping and home delivery have had a dramatic impact on the grocery sector. 2018 was a challenging year for the grocery sector, with changes in consumer shopping behaviors and competition from alternative retailers forcing many to re-evaluate their entire operations and how they engage with consumers. Online shopping and home delivery, both defining trends for other retail sectors over the past decade, have had a dramatic impact on the grocery sector, paced, of course, by....

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