By Jeanne Roué Taylor
How much does customer loyalty bring your business to your stores, site or app versus how often you seek out the customer? If you’re achieving meaningful customer engagement and your loyalty programs are working, the balance will be in your favor.
Being Sought
We’ve worked hard to help people accidentally find us. Search engine optimization (SEO) is as old as the search engine itself. The moment there was a way to put a brand online, there....