Communication Engagement Tool for ABLY Swim Program

For Tim Hart, a former world-class swimmer and transplanted Englishman from Essex situated northeast of London, engaging children and their parents starts and ends with communication. Hart, the Director of Competitive Swimming for the YMCA of Greater Cincinnati and a former member of the English World Team, heads up the highly successful ABLY (Anderson Barracudas Lyons YMCA) program. Hart told Loyalty 360 he believes that solid communication fosters engagement and loyalty from swimmers and....

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