Knowing what your customers want and when they want it is valuable insight for any business. The key is to know how to find out.
At Oberweis Dairy, one of their important product lines is ice cream - and for them, higher temperatures mean more ice cream sales, right? Not exactly. It turns out that dew point (a composite of humidity and temperature) is a better predictor of ice cream sales than just temperature.
And that key customer insight ripples throughout the enterprise, driving....