Just one day of shopping proved the high value of strong customer loyalty programs.
Spring has come and so has the time to spend my weekends replanting flowers, coaxing the grass back to its summer green, and making the garden a wonderful place of tranquility once again. Simply because I started with my repair work, I ended up at Orchard Supply Hardware, a TIBCO customer that manages customer loyalty through our Loyalty Lab Reward platform. I was asked to sign up and so I did—a....