5 CX Strategies to Combat Covid-19’s Marketing Challenges

No one can argue that the words “customer experience” have taken on a new definition among the challenges of COVID-19. We now live in a changed world where digital channels are no longer a choice, data is king and business models have been completely transformed. Trends and tactics that seemed like they were years away from adoption have been kicked into high gear. Even the marketers who spent years perfecting their omnichannel strategies have had to shift....

Recent Content

Membership and Pricing

Videos and podcasts

Membership and Pricing