Loyalty360 sat down with Kristi Knight, CMO, InMoment, who gave a sneak peek into her upcoming webinar to be held June 23rd, 2015 at 1PM ET.
During this webinar, Kristi Knight will share insights and explain:
- Why customer experience is different than customer service
- What operations needs to know from your team, and what they can teach you
- How to build cross-functional teams to listen to and act on customer feedback
- New insights your team can glean from Voice of Customer stories
Click to register for this upcoming webinar presented by InMoment!