In Part One of this feature, Narina Sippy, CMO of Stellar Loyalty, moderated a panel during a session titled “Passport to CX: Engaging Customers in Travel & Entertainment” at the Engagement & Experience Expo, presented by Loyalty360.
The panel featured Danny Cox, director of customer support and insights, Jet Blue, Briea Berry, director of loyalty programs & supplier revenue performance, CWT, and Steven Neely, CMO, Casino Del Sol in Tucson, AZ.
The three....