Q&A: Hilton Uses Technology to Drive Memorable Customer Experience
l360Insider

Technology and a memorable customer experience have worked in tandem at Hilton Worldwide for many years at Hilton’s properties around the world. Dana Shefsky, Director of Digital Product Innovation at Hilton Worldwide, participated in a compelling interview with Loyalty360 about the company’s overarching goal of thoroughly satisfying its customers from start to finish by equipping them with meaningful digital tools that make travel easier. What does technology mean to....

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