Welcome to What We’re Hearing, our Loyalty360 podcast in which we talk about customer experience and customer loyalty with some of the country’s best-known brands.
We spoke with Boxed CMO Jackson Jeyanayagam and Director of Loyalty Marketing and Customer Experience Helen Pan about the start-ups thoughts on being a disruptor, customer loyalty and how they make a difference.
Boxed began in 2013 when a group of tech pioneers—who obviously had spent way too much....