Listen up! Customer Experience and Voice of the Customer are Keys to Success in the Music Business Today
l360Insider

Technology has changed almost every industry at some level in the past generation. However, few industries have been impacted as greatly as the music business. Brad Turcotte, VP Marketing, Universal Music Group, Nashville and Susan Knox, Director of Fan Engagement, Q Prime, spoke about the state of their industry today. They made their comments during a session at the first annual Customer Expo, powered by Loylaty360, which was held in Nashville.   Q Prime is the management company....

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