Joseph Beth’s New CEO Shares His Plan for Improved Customer Experience
l360Insider

The digital revolution has had a profound effect on a variety of industries, but it has affected some more than others. As tangible products rapidly turn digital, many industries are finding themselves in the midst of a crisis of identify. Perhaps none more so than the bookselling industry, where a seismic shift has occurred in content consumption and distribution.   The advent of products such as Amazon’s Kindle and Barnes & Noble’s Nook has disrupted the industry by....

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