Jet.com Develops Customer Experience by Thinking Inside the Box
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Amazon has set expectations that retailers both online and off are now expected to live up to. Competing with Jeff Bezos’ behemoth has become increasingly more difficult. However, Jet.com may have found a different path to consumers’ hearts and minds. Co-founded by Diapers.com creator Marc Lore, the site was acquired in 2016 by Walmart.  The key to Jet.com's success is its unique approach to online retailing as well as its focus on customer experience and the customer....

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