GPM Grows Convenience Stores Loyalty Through M&A

CEM (Customer Experience)

For Arie Kotler and Michael Bloom, customer loyalty comes in all shapes and sizes, and it certainly runs both ways. As the chief executive officer and the executive vice president of merchandising and marketing, respectfully, for GPM Investments, the pair knew that when hard times hit many in 2020, the 6th largest convenience store chain in the U.S. needed to offer a bit of help to its customers. GPM Investments, which has 2,930 locations comprised of 1,350 company-operated....

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