When it comes to personalization, is there anything more personal than choosing your own teddy bear?
“Our brand is a manifestation of personalization,” says Jennifer Kretchmar, Chief of Merchandise and Digital for Build-A-Bear, which has over 500 “workshops” worldwide where guests can create customizable furry friends.
“Come into the workshop, choose a bear, and then decide what scents to put in it,” she says. “What sound, clothing, accessories....