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Revisiting the New Consumer: Achieving Customer Engagement and Business Objectives in the Post-Recession Economy

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Moderated By: Chuck Christianson, Vice President, Sales & Account Management - Affinion Loyalty Group

Panelists Include: Barb Olson, Senior Director, Marketing - Best Buy Andrew Davidson, Senior Vice President - Mintel Comperemedia Marc Berman, President - The Mallett Group Chris Sbriglia, Vice President, Rewards Program Manager - Bank of America

While economists proclaim that the Great Recession officially ended in June of 2009, its deep effect on the consumer mindset is still well-entrenched. At the same time, most businesses have not fully recovered from the tremendous setbacks they experienced over the past…

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