Frequent travelers are always on the lookout for great loyalty program offers and most brands are happy to deliver. This is especially true this time of year, as the advent of summer signifies one of the busiest seasons for many European companies all across the hotel and travel industry. In an effort to offer customers more choice, flexibility, and the ability to earn even more rewards, many are now integrating their loyalty programs with PointsHound to demonstrate appreciation to valuable consumers and to simplify customer experiences.
As the first hotel booking service created with frequent travelers in mind, PointsHound is a free online and mobile loyalty program integration platform that lets consumers choose where, what, and how to earn points, miles, and rewards. Realizing the difficultly many travelers faced while trying to manage a host of unrelated loyalty programs from many different hotels and airlines, PointsHound lets customers easily earn both hotel points and airline miles in their favorite loyalty program of choice when staying at any hotel.
“PointsHound users have access to over 200,000 hotels across the globe and have their choice of earning currency in over 20 loyalty programs,” Pete Van Dorn, PointsHound Co-founder and General Manager of Consumer Services, told Loyalty360. “Prior to PointsHound, loyalty program members seeking to earn currency on their hotel spend would have to search a number of disparate, brand-specific sites that offered only a nominal accrual of points or miles. By exposing the full breadth of hotel rates available in any destination, and offering earning opportunities of thousands of points and miles instead of hundreds, we’ve created a superior user experience and improved value proposition for frequent travelers.”
In addition to the thousands of hotel options customers can already enjoy all across Europe, PointsHound is also excited to announce new partnerships with some of the UK’s major airline loyalty programs. Alitalia’s MilleMiglia, Virgin Atlantic Flying Club and Finnair Plus will now join Air France KLM’s Flying Blue, Iceland’s Air Saga Club, and Etihad Guest in PointsHound’s mission to help customers reach rewards goals faster and easier.
Furthermore, if customers happen to find a lower hotel rate on another site, PointsHound also promises to provide a refund based on the difference through a low-price guarantee.
PointsHound hopes its innovative and unique traveller focused services will successfully overcome many of the challenges associated with attracting and retaining customers in an overcrowded marketing landscape. Even as more brands strive for the time, attention and customer loyalty of travelers everywhere, PointsHound is already rising above the competition.
“The typical traveler is inundated with offers in their email, social networks, and mobile devices,” said Van Dorn. “PointsHound has been successful in breaking through the noise by partnering with strong loyalty programs that already have significant mindshare with frequent travelers as well as large, highly-engaged member bases. Consumers who travel frequently are typically active in multiple loyalty programs. Offers and promotions involving earning points and miles are a powerful incentive to these travelers, and the reason for PointsHound’s early success in both acquiring and retaining a loyal user base.”