Being able to deliver the immediacy effective customer engagement now requires is critical for success. An impactful customer experience means meeting demands with real-time solutions across multiple channels. This applies to organizations throughout the entrepreneurial spectrum. In the age of digital connectivity, the businesses that can stay flexible and fast can stay ahead. And this is exactly where Avoka excels.
A leading multi-channel customer engagement provider that handles an array of digital sales and financial transaction services, Avoka recently accepted the 2015 FinovateEurope Best of Show award for its new platform Avoka Transact, which currently provides the fastest customer onboarding process in history.
Essentially a three-minute loan application, Avoka Transact promises to offer rapid and “frictionless” solutions to heighten digital sales and customer experiences for governments, health care providers, insurance companies, and financial institutions everywhere.
It was exactly what the crowd at FinovateEurope wanted to see.
“FinovateEurope is an exciting opportunity for businesses to share and showcase their work and what will shape the future of financial and banking technology,” said Finovate CEO Eric Mattson. “Avoka’s three-minute loan application presentation at FinovateEurope excited the audience and offered a world class example of what can be accomplished today through a compelling omni-channel customer experience.”
From world-renowned institutions to pioneering start-ups, FinovateEurope brings leading marketers and technology experts together annually to highlight the innovations that are overcoming new challenges. It features a wide range of original presentations and detailed demonstrations and this year’s event enjoyed a record setting turnout. Over 1,250 people visited Old Billingsgate as 72 companies showcased their latest projects and industry developments. The Best of Show award was presented after official survey votes were tallied amongst the attendees.
Avoka, which has digitized over 100 millions transactions for clients all across the world, was proud to accept the honor.
“To meet consumer demand, financial institutions must be able to accommodate every step of an account lifecycle anytime, anywhere, and on any device. This means a frictionless account opening experience as part of the digital experience,” said Philip Copeland, CEO for Avoka. “Recognition from the attendees of FinovateEurope highlights our understanding of this digital landscape, and our vision of what financial institutions demand today for a positive digital sales experience.”