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The Wear of it All

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We’ve been anxiously awaiting the launch of the Apple Watch. And, with its announcement earlier this month, Apple is once again ready to demonstrate its ability to &ldquo... Read More

Beyond the Box: Loyalty as Relationship Marketing as Loyalty

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Traditionally, loyalty has fit in a nice little box. It’s a program that you join, with steps you take to earn rewards, and then rewards you can redeem.... Read More

Connecting Fans to Brands through Loyalty

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A diehard sports fan is a unique beast, and one in which his behavior doesn’t mirror that of a traditional customer because a deep passion and unmatched level... Read More

Customer Loyalty is Very Much Alive

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The future of loyalty marketing starts with brands being loyal to customers, going beyond rewarding customers for their “loyalty”. Loyalty marketing has moved to the forefront ... Read More

Customer Experience is the Foundation of Customer Loyalty

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rDialogue recently attended CRMC in Chicago along with a number of clients and industry friends. We heard from many wonderful speakers including Barnes & Noble, Jeff Klein from Harry&rsquo... Read More

Relevant Reads Roundup

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At rDialogue, we make an effort to share our favorite articles in office weekly. We call them "Relevant Reads" and we'd like to share them with you as well.... Read More

Wearing Loyalty Around Your Wrist

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It’s not about the technology; it’s about creating an experience.  - Thomas Staggs, Chairman of Walt Disney Theme Parks and Resorts We are living in... Read More

Relevant Reads Recap (Week 2)

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At rDialogue, we make an effort to share our favorite articles in office weekly. We call them "Relevant Reads" and we'd like to share them with you as well.... Read More

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