Ask anyone to name the first concert he or she attended, and you will be in store for a lush tale, one complete with a well-planned wardrobe, the stage engineering, the opening chords and the multiple encores. The concert may have taken place decades ago, but it remains a living experience, tattooed on the brain as fresh as the morning’s alarm bell. And it is at the heart of what makes us loyal. The same logic applies to our first pets. Ask a co-worker about his or her favorite pet....

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