In 1876, the telephone age was born with a few iconic words uttered by Alexander Graham Bell. Today, more than 900 billion mobile phone calls are made each day in the US alone. That’s a huge number that would have humbled old Alex at a time when the US population stood at about 46 million, or about 10 million more than California today.
What Bell might have been horrified by is how that number masks the number of times callers have to redial due to the dreaded dropped call – a phenomenon....