The Discipline of Employee Engagement

Employee engagement isn’t rocket science – you don’t need an MBA to make it happen. It’s a discipline – one that calls for MBWA (management by walking around) to be successful. As an internal consultant, I delivered that line to countless managers. In training sessions, roundtable discussions, and mentoring conversations, I was on the lookout for opportunities to encourage leaders to spend time with their team members while they were working. Most....

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